Customers and Patients

Primary tabs

As a pharmacy innovation company, CVS Caremark is continuously developing new ways to lower costs and improve health. We know that to make a difference, you have to do things differently; thats why we're reinventing pharmacy to help guide people on their path to better health. Reinventing pharmacy starts with the belief that a pharmacy is much more than a place to get your prescriptions filled. It's a place where you can expect caring expert guidance, new solutions to reduce your health care costs and more convenient access to pharmacists and nurse practitioners.

Reinventing pharmacy starts with the uniqueness of our company. We are not exclusively a pharmacy retailer or solely a pharmacy benefits manager. We are truly a “category of one” – a company delivering services that would be very difficult for any retail pharmacy or pharmacy benefits manager (PBM) to deliver on its own.

CVS Caremark is reinventing pharmacy for better health by:

  • Advancing the understanding of medication adherence to assure better health outcomes
  • Engaging with patients through innovative programs like Pharmacy Advisor®, Maintenance Choice® and additional programs that help our customers stay on their medications and stay healthier
  • Providing increased access to quality care through MinuteClinic®, our retail-based medical clinics
  • Offering free or affordable health services to those who are uninsured or underinsured
  • Ensuring quality and safety in all of our products and dispensed medications
  • Enhancing the customer experience and providing value